Shipping Info
At Avaattires, we are committed to delivering your favorite dresses quickly and safely. Below, you’ll find everything you need to know about our shipping process.
Shipping Destination
We ship to most countries worldwide. You can check whether your country is available for selection at the checkout page. If you’re unsure whether we ship to your location, please contact our support team at info@avaattire.com.
Receving Time = Processing Time + Shipping Time
1. Order Processing
Once your order has been successfully placed, our dedicated team will begin processing it promptly. Order processing usually takes 1-7 working days.
2. Shipping
-Standard Shipping
Shipment cost: We offer Free Shipping on all orders.
Estimated delivery time: 5-15 days.
3. Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to check the status of your package anytime.
If you have any questions about shipping, don’t hesitate to contact our friendly customer support team info@avaattire.com. We’re here to help!
Return Policy
At Avaattires, we want you to love the dresses you purchase from us. If for any reason you are not fully satisfied, we’re here to help. Please read our return policy below for all the details.
We accept returns on full-priced items within 14 days of the delivery date. If for any reason you are not happy with your order, you can return your unworn, unwashed, and unused items for a full refund or exchange.
Eligibility for Return:
Items must be returned within 14 days of delivery.
All returned items must be in their original condition (unworn, unwashed, and with original tags still attached).
Items that are final sale or marked as non-returnable (such as sale or clearance items) are not eligible for return.
Please ensure that the item is securely packaged to avoid damage during return shipping.
How to Return Your Item:
Contact Us: To initiate a return, please contact our customer service team at info@avaattire.com with your order number and details of the items you wish to return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment. Please note that the time it takes for the funds to appear in your account depends on your bank or payment provider.
Exchanges
If you wish to exchange your item for a different size or color, please contact our customer service team at info@avaattire.com within 14 days of receiving your order. We’ll guide you through the exchange process and ensure that your new item is shipped to you as quickly as possible.
Shipping Costs
The cost of return shipping is the responsibility of the customer, unless the item is defective or damaged upon arrival.
If you have any further questions about our return policy, please contact our customer service team at info@avaattire.com. Thank you for shopping with us!